Lakeway Area Habitat for Humanity is a 501(c)3, non-profit, faith based housing ministry building simple, decent, and affordable homes in partnership with people in need. LAHFH's goal is to eliminate poverty housing in Hamblen County. Formed in 1992, Lakeway Area Habitat for Humanity strives to eliminate poverty housing in Hamblen and County. To date, we have built 63 homes in Hamblen County and over 500 home repairs in Hamblen, Grainger, and Claiborne counties. This affiliate was founded by Randy Pokorny and Bill Taylor who brought together a group of individuals who had a heart for helping low income families.

The Home Program Coordinator is responsible for assisting applicants in all aspect of the homeownership or home repair application process. This position reports to the Executive Director and works in key area of the homeownership and home repair program, including homeowner selection, homeowner support, homebuyer education, and mortgage origination. General duties include processing homeowner applications, putting together loan applications, coordinating and tracking homebuyer and home repair applicants progress as well as having knowledge of specific departmental grant programs. Home Grant Experience would be helpful. The position requires a great deal of computer work, great attention to detail and a friendly demeanor. Commitment to Habitat’s mission as an ecumenical Christian housing ministry and the ability to work with people of all races, faiths and backgrounds, as well as the desire to provide hope and encouragement for those in need.

Necessary skills: Must be self-starting, self-motivating, and flexible. Must have the ability to communicate with all donors, applicants,visitors, callers, and volunteers in a positive, sincere, and courteous manner while actively promoting Habitat’s mission. Must have understanding of Microsoft Office especially Word and Excel. Must be well-spoken and professional.

Duties:

· Manage homeowner application process including qualifying homeowners for Program guidelines and funding sources

· Manage home repair application process including qualifying homeowners for Program guidelines and funding sources

· Manage agreements with the homeowner including review of scopes of work

· Attain and maintain certification as a Qualified Loan Originator thru HFHI

· Provide reporting and administrative support for the Home-ownership and Home Repair Program

· Collaborate with other departments that have a role in the Home-ownership and Home Repair Program

· Communicate with all visitors, applicants, board members, staff and community with respect and cultural sensitivity.

· Inform families of opportunities to earn sweat equity hours and effectively track completion to ensure families are accumulating hours as required, provide and display sweat equity reports

· Obtain certifications for Homebuyer Education and post Homebuyer Education training and develop homeowner education program

· Maintain and update Homeowner Tracking Databases for Home-ownership and Home Repair Programs

· Plan outreach to schools, community groups,corporations, governmental organizations, and faith based groups to recruit partner families for homeownership and home repair programs.

· Maintain all homeowner files in an organized manner and up to date with info.

· Conduct presentations when requested by various organizations in the community

· Dedications, meetings, fundraisers and homebuyer education often occur outside of normal business hours, therefore, some evenings and weekends are required. Other duties and assignments may be delegated to the Homeowner Services at anytime

Qualifications and skills:

· Education level required: Associates Degree

· Strong planning, organization and follow thru skills, and strong attention to detail

· Excellent relationship building skills

· Communicate in an engaging and professional manner, demonstrating description when dealing with sensitive/confidential matters

· Must be highly computer proficient especially in word processing, data bases and spreadsheets

· Strong oral and written communications and analytical skills

· Ability to work with a diverse group of people

· Bi-Lingual in Spanish a plus

· Calyx Software experience a plus

· Valid driver’s license.

· Valid auto insurance.

· Ability to lift up to 50 Lbs

· Ability to work independently or as part of a team, adapt to flexible and extended hours, including some weekends and/or evenings

· ABA Mortgage Loan Certification Required upon employment

· Adherence to all policies and procedures

Benefit Conditions:

• Waiting period may apply

Benefits:

• Paid time off
• Simple Ira
• Short & Long Term Disability
• Live Insurance

Schedule:

• Monday to Friday

Job Type: Full-time

Benefits:

• 403(b) matching
• Life insurance
• Paid time off

Schedule:

• 8 hour shift

Experience:

• relevant: 1 year (Preferred)

Work Location: In person